Shipping Policy

We offer free shipping to the UK, delivered with Royal Mail.

Shipping costs are on us! We run discounts and promotions all year, so stay tuned for exclusive deals.

Processing Time: 2 - 4 Business Days
Shipping Time: 3 - 5 Business Days
Receiving Time: 5 - 9 Business Days

The delivery time is typically between 5 - 9 business days, after the order has left our warehouse. We currently ship only to The UK. Note; orders to some destinations may take a bit longer to arrive.

Place an in stock order before 11:00 PM GMT and it will be processed within 2 business days. Orders made during the weekend or on bank holidays will be processed within our specific time frame for processing orders.

Delays
You should receive your order within 5-9 working days (Monday - Friday), after your order has left our warehouse. If your order hasn’t arrived within this timeframe, don’t worry—delays can occasionally occur due to peak seasons, holidays, weather, or other circumstances.

We kindly ask you to allow an additional 3 working days (Monday - Friday) before reaching out. If your order hasn’t arrived by then, please contact us at info@maisondresson.com, and we’ll investigate the issue.

FREE SHIPPING | TRACK YOUR ORDER |

Company Information

Company name: Maison Dresson
Company Number: 80720234
Tax Number: NL003482827B83
E-mail: info@maisondresson.com
Phone Number: +316 58 86 30 26

Company address: Stadhoudersplantsoen 224-K, 2517SK, Den Haag, The Netherlands

Customer Service
Monday - Friday: 08:00 AM - 18:00 PM (GMT)
Saturday and Sunday: 10:00 AM - 16:00 PM (GMT)
Average response time: within 24 hours

WHY MAISON DRESSON?

Maison Dresson offers timeless pieces that blend classic design with refined streetwear elements, made for versatility across different settings rather than short-lived trends.

FREQUENTLY ASKED QUESTIONS

Is there a shipping fee?

No! Shipping is completely free on all orders within the UK. Your order will be delivered straight to your door with Royal Mail, at no additional cost.

Is my payment secure?

Yes, your payment is fully secure. We use industry-leading SSL encryption to safeguard your information, ensuring a safe and reliable checkout experience.

What payment methods do you accept?

We accept secure payments via Visa, Mastercard, American Express, Discover & Diners Club.

What if my order does not fit?

You can return or exchange any item within 30 days of delivery. Simply reach out to our Customer Service team, and we'll be more than happy to assist you!

How can I track my order?

Simply visit our 'Track Your Order' page for the latest updates on your delivery. You’ll also receive a shipping confirmation email with a direct link to track your parcel, so you can easily stay informed throughout the process.

How can I contact you?

For any questions about your order or the ordering process, our Customer Service is available from
Monday - Friday: 08:00 AM - 18:00 PM GMT
Saturday and Sunday: 10:00 AM - 16:00 PM GMT
Average response time: within 24 hours

FREE UK Delivery

Free UK Delivery with Royal Mail

Shop With Confidence

30-Day Easy Returns

Customer Service

Happy to assist Monday to Friday, 8 AM – 5 PM GMT. Saturday and Sunday: 10:00 AM - 16:00 PM GMT

Secured Payments

Secure Checkout — Safe Payments