Shipping Policy
We offer free shipping to the UK, delivered with Royal Mail.
Shipping costs are on us! We run discounts and promotions all year, so stay tuned for exclusive deals.
- Processing Time: 2 - 4 Business Days
- Shipping Time: 3 - 5 Business Days
- Receiving Time: 5 - 9 Business Days
The delivery time is typically between 5 - 9 business days, after the order has left our warehouse. We currently ship only to The UK. Note; orders to some destinations may take a bit longer to arrive.
Place an in stock order before 11:00 PM GMT and it will be processed within 2 business days. Orders made during the weekend or on bank holidays will be processed within our specific time frame for processing orders.
Delays
You should receive your order within 5-9 working days (Monday - Friday), after your order has left our warehouse. If your order hasn’t arrived within this timeframe, don’t worry—delays can occasionally occur due to peak seasons, holidays, weather, or other circumstances.
We kindly ask you to allow an additional 3 working days (Monday - Friday) before reaching out. If your order hasn’t arrived by then, please contact us at info@maisondresson.com, and we’ll investigate the issue.
FREE SHIPPING | TRACK YOUR ORDER |
Company Information
Maison Dresson
E-mail: info@maisondresson.com
Address: Stadhoudersplantsoen 224-K, 2517SK, The Hague, The Netherlands
VAT number: NL003482827B83 | Company trade number: 80720234
Our Customer Service is available Monday to Friday from 08:00–18:00 (GMT), and Saturday to Sunday from 10:00–16:00 (GMT). We aim to respond to all enquiries within 24 hours on working days.
